With the emergence of the COVID-19 pandemic, business continuity became a matter of survival for many hospitals across the country. Soaring demand and supply shortages thrust supply chain organizations to the center of boardroom-level focus.

Underpinning these conversations are the suppliers, including third-party services, which play an incredible role in the evolving response. In fact, the changing patient experience and implementation of new business processes have made purchased services providers, such as laundry and linen services, customs and freight services, and telemedicine, even more critical to the daily operations of our health systems.

Download the article "The Four Themes That Will Guide the Future of Purchased Services Management" to learn more.